Warranties

 

Roland DG Care Original Warranty Cover

We understand that your business depends on the smooth running of your devices. That’s why a comprehensive and dedicated warranty is offered when you first buy your Roland device. Starting from the day your Roland device is installed, you are covered by Original Warranty for 12 months given that certain conditions are met.1

CONTACT THE ROLAND DG CARE TEAM TO LEARN MORE

 

Extended Warranty Cover

When your Original Warranty expires, we offer comprehensive Extended Warranty packages tailormade for your business and budget. To learn more about Extended Warranty, contact your Roland Authorised Dealer of choice or the Roland DG care Team.

CONTACT THE ROLAND DG CARE TEAM TO LEARN MORE

 

Do you own a Roland device that has not yet been registered for Roland warranty?

If you have previously bought a Roland device that has not yet been registered, purchased a pre-owned Roland device or bought a Roland device from someone other than a Roland Authorised Dealer, you may be eligible to obtain Roland warranty given certain conditions are met.2

CONTACT THE ROLAND DG CARE TEAM TO LEARN MORE


1 Original warranty only applies if the following conditions are met:

  • You’ve purchased your Roland Device from a Roland DG Authorised Dealer and the Roland device in question has been registered with Roland DG within 30 days from installation. Registration of your new Roland device should be carried out by the Roland Authorised Dealer you purchased it from.
  • Installation and servicing/repairs, if any, of same Roland device have been carried out by a Roland Authorised Dealer.

Please note:

  • Local differences in conditions may occur 
  • The use of third-party consumables may result in your warranty becoming invalid.

2 For all machines that have not been covered by either an Original Warranty or Extended Warranty for more than 1 month a pre warranty inspection must be performed. Our engineers perform a free pre warranty inspection before any contract starts. Should the machine need any parts, we will offer a 25% discount on these parts and free labour to bring machine in to a warranty standard.